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LessThanDot

A Technical Community for IT Professionals

Less Than Dot is a community of passionate IT professionals and enthusiasts dedicated to sharing technical knowledge, experience, and assistance. Inside you will find reference materials, interesting technical discussions, and expert tips and commentary. Once you register for an account you will have immediate access to the forums and all past articles and commentaries.

Browsing "IT Service Management"

4

LessThanDot Outage – Aug 22, 2013 to Sept 4, 2013

Over the past couple weeks you may have noticed that LessThanDot was completely down. I know we did. We’re working on solutions to our missing DR plan and shoring up some holes we found in our infrastructure (we had backups, they were just a little, er,…

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2

So you want a Windows 8 Phone?

I’ve been a Droid phone user for some time now and really, couldn’t have imagined using anything else. One of the things that is always important to me is, efficiency in work. That being said, Droid has always been quick to find what I need, actually…

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0

Hiding Outages is a Short Term Game

5:20 PM on Saturday night, looking for the correct size air filter at the local superstore. My phone dings and chirps, as I receive almost simultaneous email and twitter alerts; our production application can’t talk to it’s database. As a SaaS company, it rolls downhill. An unexpected outage with our application means an unexpected service outage for our customers. Time to head home and start troubleshooting.

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5

Consulting – The best part?

I was fortunate to be asked by Aaron Lowe (T | B) to be the host for the second SQLFriends Lunch event.   The event was really a good time, educational, and a rewarding social mentoring tool.  During the event, I was asked many questions – from the diff…

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7

SQL Saturday in Wisconsin is a reality!

Last year I set out to get SQL Saturday in Wisconsin organized.  It was a goal of mine that I really wanted to achieve.  Alas, time and other things got in the way of me doing that on my own.  Conflicts with other SQL Saturdays, working on a few books,…

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9

Desktop Computing is Dead

As I was cleaning this past weekend, I did inventory of hardware that was floating about the house and it turns out that I have four laptops and one desktop. The desktop that I still have is one that I built around four years ago. It is up in the gues…

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0

From Eli’s Shelves: Books for IT Architecture

Most companies reach a point in their lives when they realize that they aren’t entirely sure what IT resources they have, how they’re deployed, what direction they’re headed, or whether they’re ready for the next big shift from the business. Some companies visit this point multiple times, either in response to shifts in the company or business landscape or as a result of letting the environment devolve back into it’s primordial beginnings.

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1

From Eli’s Shelves: Books for IT Management

So everything is going fine, then *wham* you’re in charge. Maybe it’s responsibility for a small part of the infrastructure or a single system, maybe it’s for a whole department. Unfortunately that switch doesn’t come with any instructions, and most managers and team leads are left on their own to figure out what those instructions would have been, had they actually existed.

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11

Being a finalist for the Exceptional DBA of the Year

This week brought one of the highest achievements in my career and community work. On June 23rd it was announced by Red Gate and SQL Server Central that I had made it into the finalists for the Exceptional DBA of the Year award. WOW! Every time I say it, I still get that feeling in my gut only certain things that you are truly emotional about can bring.

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0

SQL Community Services – Resources everywhere!

Welcome to the last day of Community Service week for SQL University. Before we get started, I’d like to say it has been nothing short of a pleasure writing the last two weeks for SQL University. All of the discussions and topics we a lot of fun to go over and I’m looking forward to hearing from everyone how they were able to use them. Don’t forget to pass SQL University and the community itself on to the person to your side that may not be aware of them. Let’s keep building this community together!

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