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Tags: process improvement
There Is Never Time For ... (Part 3)
Our ticket counts are down, the systems are failing less often, and we're reporting regular corrective actions to the business instead of just patches. Fixing issues as they occur, even root cause correction, is a process of stabilization. I'm not sure about you, but I don't like aiming for average.
This is the third article in a three part series on major gaps that we never seem to have the time to address as well as ideas on how to overcome and initiate processes for closing or reducing those gaps. Each article is based on one high-level subject and provides ideas on how to ga...
Applying Kanban to IT Processes (Part 5)
This is the fifth and final article in a multi-article set that describes the basics of Kanban and explores applying Kanban to IT Processes. Part one provides a basic overview of Kanban and how it is used in manufacturing. The remaining parts explore sample scenarios to help generate ideas for your own environment.
The first four articles discuss the basics of Kanban and follow it's application in three fictional environments. In each of these stories the ...
Applying Kanban to IT Processes (Part 4)
This is the fourth article in a multi-article set that describes the basics of Kanban and explores applying Kanban to IT Processes. Part one provides a basic overview of Kanban and how it is used in manufacturing. The remaining parts explore sample scenarios to help generate ideas for your own environment.
Applying Kanban to IT Processes (Part 3)
This is the third article in a multi-article set that describes the basics of Kanban and explores applying Kanban to IT Processes. Part one provides a basic overview of Kanban and how it is used in manufacturing. The remaining parts explore sample scenarios to help generate ideas for your own environment.
In this, part 3 of the "Applying Kanban to IT Processes" series, we are exploring the use of Kanban to manage a short-term functional project. This examp...
Applying Kanban to IT Processes (Part 2)
This is the second article in a multi-article set that describes the basics of Kanban and explores applying Kanban to IT Processes. Part one provides a basic overview of Kanban and how it is used in manufacturing. The remaining parts explore sample scen…
Applying Kanban to IT Processes (Part 1)
This is the first article in a multi-article set that describes the basics of Kanban and explores applying Kanban to IT Processes. Part one provides a basic overview of Kanban and how it is used in manufacturing. The remaining parts explore sample scena…
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